Special thank you to the following PACCC sponsors for their quality CEU programs. To quickly identify programs provided by these sponsors, use the convenient Search Category dropdown, below.
The following programs are approved by PACCC for continuing education credits if you are currently certified. The following reflects the number of CEUs available for each of the sessions. These programs are offered by third party education providers. For information, price, and how to register, please follow the links as indicated.
Don’t see a program you feel should be approved? Visit the Program Application page and submit it for approval.
-The Socialization Period
-The Neonatal Period
-The Juvenile Period
-The Senior Period
-The Transition Period
-Adolescence Resources: Canine Development Cheat Sheet, Relative Age of Dogs in Human Years, Socialization Scavenger Hunt
Common Health Issues: -Foods That Are Dangerous to Dogs -Common Canine Health Problems -Bloat -Heatstroke -Canine Infectious Respiratory Disease -Intestinal Parasites -External Parasites -Heartworm Basics -Common Zoonotic Diseases Administering Medication: -Pills -Liquid Medicine -Subcutaneous Injections Keeping Pets Healthy: -When to Take a Dog to the Vet -Guide to Canine Vaccines -How to Trim a Dog’s Nails -How to Brush a Dog’s Teeth Resources: First Aid Kit for Pet Pros, First Aid Triage for Dog Walkers & Pet Sitters, Feeding Guidelines for Dogs, Proper Food Storage, Basic Canine Anatomy, Canine Vital Signs
Denise Fleck, the Pet Safety Crusader will take you on YOUR pet’s journey through the Autumn & Winter of his or her life. You will become more aware as to how your dog or cat will mature and grow older through the eyes of your best friend. You will learn what you can’t change (genes and years gone by) and what you can (exercise, nutrition and veterinary assistance) as well as ways to improve your pet’s quality of life. The heart of it all will be the discovery of things you and your fur kid can still do together, creating memories that will last beyond his or her lifetime. End-of-life decisions and loving again make this a heart-warming and informative webinar for everyone who wants those later years in their furry family member’s life to be the best they can be. Award-winning author Denise Fleck, known for bringing Pet CPR to national television, has personally taught more than 15,000 pet lovers animal life-saving skills and has a soft-spot for helping seniors live longer, happier, healthier lives with the humans they adore. Denise feels privileged to be on the Board of The Grey Muzzle Organization, and has shared her life with eleven senior dogs and one senior cat and through this webinar, hopes to make sure your older pet’s paw prints will forever remain on your heart.
More accreditations can be found here: http://www.petsafetycrusader.com/about/media-kit/#1471299107079-798349aa-36ff
This course covers basic avian anatomy and physiology. Discusses virtual assestment of avians: normal versus abnormal. Basic avian behaviors. Safety and handling techniques for avians in a boarding environment. Avian health as it relates to environment, nutrition, and basic emergencies.
This course builds upon the information learned in the Avian Pet Care Provider course. This couse expands the students knowledge of intake policies and records, medical emergencies and first aid, geriatric and special needs pets, commonly seen medical problems, medications, nutrition and client relations.
This course covers basic ferret anatomy and physiology. Discusses virtual assestment of a ferret: normal versus abnormal. Basic ferret behaviors. Safety and handling techniques for ferrets in a boarding environment. Ferret health as it relates to environment, nutrition, and basic emergencies.
This course builds upon the information learned in the Ferrect Pet Care Provider course. This course expands the students knowledge of intake policies and records, medical emergencies and first aid, geriatric and special needs pets, commonly seen medical problems, medications, nutrition and client relations.
Developed by a group of industry specialist, this program provides the student with a comprehensive overview of guinea pig care and is intended to build a foundation for the “on the job” training given at a pet care business.
Developed by a group of industry specialist, this program continues to build upon the foundation established at the guinea pig pet care provider level. Overview: Intake Policies/Records, Commonly Seen Medical Problems, Medical Emergencies, Geriatric and Special Needs, Stress, Common Behavioral Problems, Nutrition, Employee Safety, Client Relations, Going Green
This course covers basic rabbit anatomy and physiology. Discusses virtual assestment of a rabbit normal versus abnormal. Basic rabbit behaviors. Safety and handling techniques for rabbits in a boarding environment. Rabbit health as it relates to environment, nutrition, and basic emergencies.
This course builds upon the information learned in Rabbit Pet Care Provier course. This course expands the students knowledge of intake policies and records, medical emergencies and first aid, geriatric and special needs pets, commonly seen medical problems, medications, nutrition and client relations.
Join us for an interactive case study of the rewards-based compensation system at ABC Pet Resort & Spa. Together we will identify measurable expectations that either save or make your company money; analyze and assign monetary rewards for these items; and finally, set up an easy-to-use tracking system for inspection. Audience members will gain tools to help them increase employee engagement, decrease expenses and delegate responsibilities throughout the team.
It’s a litigious world we live in, and not just for clients. Did you know that the most common reason that OSHA or the DEA show up at practices is due to a disgruntled employee? Did you also know that just because you live in an at-will state doesn’t mean that you cannot be sued for terminating someone? There are a lot of misconceptions when it comes to human resources in practice, and a lot of illegal things that you may be doing.
Pet Care Professionals will learn to have confidence communicating openly and honestly with co-workers, supervisors and clients. At the end of the course you will:
*Have a clear understanding of the basic skills and components required for effective professional communications.
*Learn steps you can take to contribute to a positive and open communication culture in your work environment.
*Improve your understanding of verbal communication including body language and vocal components.
*Know the words and language to use to keep customers happy and contribute positively to good teamwork.
*Learn to communicate professionally in written forms for excellent customer service while facilitating high quality team pet care.
*Contribute to a healthy communication culture by understanding the priority and timing of internal communication.
*Confidently use your communication skills to avoid, prevent escalation or resolve conflict in the work environment.
*Use assertive communication, validation and negotiation techniques for improved teamwork and customer satisfaction.
1 CEU Creating a Feasibility Study and Business Plan In Order to Obtain Financing for your Pet Care Facility
Business Owners face many challenges when creating, expanding, or purchasing a pet care facility. Although the business plan is one of the most well-known documents needed to obtain financing, the feasibility study may be just as important. A feasibility study provides the quantitative documentation that the business venture has been thoroughly investigated. The feasibility study and the business plan should be written after conducing thorough research and critical thinking, and conveyed in formats that others can understand. Both documents can then be used to convince investors or banks that investing in your facility is a wise choice. This presentation will explore the two documents through examples targeted to pet care facility owners.
Course/Program Content Description:
What could be more fun than puppies? And making them a profitable part of your business should be a no-brainer. Learn how to create a special program you can offer just for the puppies. This session will cover the important considerations about puppy development, key considerations on handling and socializing puppies, house training tips, class structure and format, and pricing options.
Format: In-Person Presentation or Course
As business owners we tend to put our focus on the profitability and operations of our organizations. Statics show that a business that focuses on their number one asset (staff) see higher profitabilities than those that focus on profits first. This workshop will walk leadership members through the keys to employee wellness, provide resources and a wellness plan to implement following the session.
Growing your customer base is one of the most challenging aspects of being a Boarding and Pet Services business owner. What if you could have your customers do it for you? In this session, you will learn how to harness the power of Word of Mouth by creating customer experiences that will have your customer doing the work for you!
This CEU approved session was presented at the 2019 IBPSA Pet Care Services Educational Conference & Trade Show, October 1-3, 2019, in Palm Springs, California. You must have attended in-person to receive credit. PACCC CEU information was provided at the time of the session. For more information on the session, visit https://petcareconference.com.