CEU List
Special thank you to the following PACCC CEU providers for their quality CEU programs. To quickly identify programs provided by these sponsors, use the convenient Search Category dropdown, below.
If you are currently certified, PACCC approves the following programs for continuing education credits. Third-party education providers offer these programs. For information, price, and how to register, please follow the links above.
Don’t see a program you feel should be approved? Visit the Program Application page and submit it for approval.
Click on the links below to filter:
1.5 CEU Common HR Pitfalls: How to Avoid Fines and Lawsuits
Biography
It’s a litigious world we live in, and not just for clients. Did you know that the most common reason that OSHA or the DEA show up at practices is due to a disgruntled employee? Did you also know that just because you live in an at-will state doesn’t mean that you cannot be sued for terminating someone? There are a lot of misconceptions when it comes to human resources in practice, and a lot of illegal things that you may be doing.
4.25 CEU Communication Skills for Pet Care Professionals
Biography
Pet Care Professionals will learn to have confidence communicating openly and honestly with co-workers, supervisors and clients. At the end of the course you will:
*Have a clear understanding of the basic skills and components required for effective professional communications.
*Learn steps you can take to contribute to a positive and open communication culture in your work environment.
*Improve your understanding of verbal communication including body language and vocal components.
*Know the words and language to use to keep customers happy and contribute positively to good teamwork.
*Learn to communicate professionally in written forms for excellent customer service while facilitating high quality team pet care.
*Contribute to a healthy communication culture by understanding the priority and timing of internal communication.
*Confidently use your communication skills to avoid, prevent escalation or resolve conflict in the work environment.
*Use assertive communication, validation and negotiation techniques for improved teamwork and customer satisfaction.
1.5 CEU Communication That Hits the Mark! (Tues)
1 CEU Creating a Feasibility Study and Business Plan In Order to Obtain Financing for your Pet Care Facility
Biography
Business Owners face many challenges when creating, expanding, or purchasing a pet care facility. Although the business plan is one of the most well-known documents needed to obtain financing, the feasibility study may be just as important. A feasibility study provides the quantitative documentation that the business venture has been thoroughly investigated. The feasibility study and the business plan should be written after conducing thorough research and critical thinking, and conveyed in formats that others can understand. Both documents can then be used to convince investors or banks that investing in your facility is a wise choice. This presentation will explore the two documents through examples targeted to pet care facility owners.
1 CEU Creating a Puppy Program for Your Pet Care Facility
Biography
Course/Program Content Description:
What could be more fun than puppies? And making them a profitable part of your business should be a no-brainer. Learn how to create a special program you can offer just for the puppies. This session will cover the important considerations about puppy development, key considerations on handling and socializing puppies, house training tips, class structure and format, and pricing options.
Format: In-Person Presentation or Course
1.5 CEU Creating an Employee Wellness Program to Attract and Retain
Biography
As business owners we tend to put our focus on the profitability and operations of our organizations. Statics show that a business that focuses on their number one asset (staff) see higher profitabilities than those that focus on profits first. This workshop will walk leadership members through the keys to employee wellness, provide resources and a wellness plan to implement following the session.
1.5 CEU Creating Magic – Delivering a Shareworthy Customer Experience
Biography
Growing your customer base is one of the most challenging aspects of being a Boarding and Pet Services business owner. What if you could have your customers do it for you? In this session, you will learn how to harness the power of Word of Mouth by creating customer experiences that will have your customer doing the work for you!
6 CEU Crucial Concepts in Dog Behavior & Training
Biography
Learn cutting edge and common sense concepts that make dog training incredibly easy and effective.
1 CEU Customer Service Basics
Biography
Customer Service Basics -Top 10 Tips: Great Communication -How to Talk About FetchFind -Making a Great First Impression -Top 10 Tips: Difficult Clients -Choosing the Right Photos to -Going Above & Beyond -How to Talk About Your Competition Share
1 CEU Daycare and Boarding Basics
Biography
Top 10 Tips: Perfect Boarding Stay -Top 10 Tips: Perfect Playgroup -How to Fill a Mop Bucket -Dog Daycare Toolkit – Water Safety for Dogs -Safely Handling Bleach -Intro to Appropriate Play & Rest
1.5 CEU Dead Man Walking: Realistic Succession Planning (Tues)
2 CEU Decolonizing Rez Dogs
1 CEU Decompression in Pets
Biography
1.5 CEU Design a Marketing Plan to Attract and Retain Clients and Employees
Biography
In this hand-on workshop, participants will identify the 4 unique groups that need their own unique marketing plan that gets attention and results. Participants will learn about various creative marketing techniques along with the basic Do’s and Don’ts that will set your business apart from competitors in a saturated market. Participants are provided with easy-to-use templates and should come prepared with their own access to the Internet (phone or laptop) to conduct guided research tasks. This workshop can be done with an individual or a group from the same organization.
8.5 CEU Design and Maintain Panel IBPSA 2022 – Jeff Adney
1.5 CEU Designing a Sales Funnel in Your Pet Business
Biography
This mini-training dives into what a sales funnel is and how it can benefit your pet business. What metrics should you track? How can you attract more people into your funnel? How does nurturing your clients become a #1 priority after the sale?
1 CEU Designing Animal Housing for Flexibility
Biography
When considering boarding options for your facility, understanding the pros and cons of available flexible boarding options is important especially when the space is being designed with future multi use in mind. This session will discuss attributes that allow for the most versatility, will the goal of minimizing future costs to repurpose your boarding equipment.
1 CEU Developing an Exit Plan
Biography
You’ve worked hard to build your business over the years, but there doesn’t seem to be an end in sight. New challenges with Covid-19, Human Resources, and Social Media seem to have taken the fun out of what you once loved. Figuring out your future is not only hard, but overwhelming and emotional. Do you pass the business on to someone in your family? Do you sell and hope that the buyer keeps your business intact? Or maybe you just wind down the business and move on. The Developing Your Exit Strategy Session will help you understand and answer these questions about your facility and your future goals. We will discuss the business landscape and the decisions that need to be made to prepare for the next step in your future.
6 CEU Disaster Planning for Pet Professionals
Biography
Disaster Planning for Pet Professions is an online certificate program that was designed by Pet Safety Crusader™ Denise Fleck with Pet Sitters International. This certificate program focuses on disaster planning as it applies to pet professionals and instructs students in how to put their disaster plan in action. This course is ideal for pet sitters and pet care providers at all stages of business.This five-section online course will teach you: How to prepare your disaster plan What supplies you need for pets and their people How to put your plan into action Disaster specific tips for over 20 natural and man-made disasters, including civil uprisings, wildfires, earthquakes, tsunamis, hurricanes and many more First aid basics for pets and people Pet sitters successfully completing this course and passing the final exam will earn the “Certificate in Disaster Planning
1.25 CEU Dog Breeds 101
Biography
-Why Know the Breed? -The Hound Group -The Herding Group -Top 10 Dog Breeds -The Working Group -The Toy Group -A Quick Guide to Breed Groups -The Terrier Group -The Nonsporting Group -The Sporting Group
Resources: Breed Group Cheat Sheet