IBPSA
1 CEU A Recipe for Success from Pioneers in Pet Care
Biography
After 25 years in business, we want to share the things that have helped us grow and thrive over the years. From the ways we differentiated ourselves in the beginning, to ways that we still innovate today, our presentation will inspire attendees to bring back new ideas to improve employee relations, create financial stability and to craft that “Wow!” experience for customers.
1.5 CEU Are you and your business ready for a general manager
1 CEU Best Cleaning Practices & why they work
Biography
The goal of this class is to share ideas with owners & managers on how to get the cleaning results you’re looking. This talk will be about best practices in Odor Control, Disinfection, and Spot Cleaning. How to do it for the least amount of time and money while creating a healthy environment for the animals in your care.
2 CEU Bloodborne Pathogen Program
Notes
This course is meant to prepare the pet care service provider in meeting the safety requirements required to control exposure of employees and pets to bloodborne pathogens. Course includes topics such as: Management policy statement, general responsibilities, covered job tasks, list of affected employees, exposure control plan, training requirements, medical records, labeling requirements, hepatitis B vaccination declination form, post-exposure evaluation and follow-up, bloodborne pathogen training acknowledgement.
Format: PDF self-study course, PPT presentation, online testing
1.5 CEU Brand protection for pet businesses with a special segment on social media
Biography
Discussions on business, contract, trademark, and copyright laws as they relate to pet businesses.
1 CEU Bringing in more customers and building your brand with FB Ads
16 CEU Canine Certification
Biography
This program is a 2 level program Canine Provider and Canine Specialist. Course is designed to introduce the student to the basic care of canines. Major areas covered in Provider Level are: Basic Anatomy/ Physiology, Basic Behavior: Body language, Visual Assessment of Animal: ex. Body fluids, is animal sick or healthy, behaviors of a sick animal, parasites, Environment: Why it is important, Nutrition: Food prep, eating or not eating, Safety and handling techniques, Emergency Care: Basic reporting procedures. Major areas covered in Specialist Level are: Intake Policies/Records, Commonly Seen Medical Problems, Medical Emergencies, First Aid, Medications, Geriatric & Special Needs, Stress, Behavior – Group Play, Nutrition, Employee Safety, Client Relations, Going Green.
Format: Online
8 CEU Certification: Avian Pet Care Provider
Biography
This course covers basic avian anatomy and physiology. Discusses virtual assestment of avians: normal versus abnormal. Basic avian behaviors. Safety and handling techniques for avians in a boarding environment. Avian health as it relates to environment, nutrition, and basic emergencies.
8 CEU Certification: Avian Pet Care Specialist
Biography
This course builds upon the information learned in the Avian Pet Care Provider course. This couse expands the students knowledge of intake policies and records, medical emergencies and first aid, geriatric and special needs pets, commonly seen medical problems, medications, nutrition and client relations.
8 CEU Certification: Ferret Pet Care Provider
Biography
This course covers basic ferret anatomy and physiology. Discusses virtual assestment of a ferret: normal versus abnormal. Basic ferret behaviors. Safety and handling techniques for ferrets in a boarding environment. Ferret health as it relates to environment, nutrition, and basic emergencies.
8 CEU Certification: Ferret Pet Care Specialist
Biography
This course builds upon the information learned in the Ferrect Pet Care Provider course. This course expands the students knowledge of intake policies and records, medical emergencies and first aid, geriatric and special needs pets, commonly seen medical problems, medications, nutrition and client relations.
8 CEU Certification: Guinea Pig Pet Care Provider
Biography
Developed by a group of industry specialist, this program provides the student with a comprehensive overview of guinea pig care and is intended to build a foundation for the “on the job” training given at a pet care business.
8 CEU Certification: Guinea Pig Pet Care Specialist
Biography
Developed by a group of industry specialist, this program continues to build upon the foundation established at the guinea pig pet care provider level. Overview: Intake Policies/Records, Commonly Seen Medical Problems, Medical Emergencies, Geriatric and Special Needs, Stress, Common Behavioral Problems, Nutrition, Employee Safety, Client Relations, Going Green
8 CEU Certification: Rabbit Pet Care Provider
Biography
This course covers basic rabbit anatomy and physiology. Discusses virtual assestment of a rabbit normal versus abnormal. Basic rabbit behaviors. Safety and handling techniques for rabbits in a boarding environment. Rabbit health as it relates to environment, nutrition, and basic emergencies.
8 CEU Certification: Rabbit Pet Care Specialist
Biography
This course builds upon the information learned in Rabbit Pet Care Provier course. This course expands the students knowledge of intake policies and records, medical emergencies and first aid, geriatric and special needs pets, commonly seen medical problems, medications, nutrition and client relations.
1 CEU Click! Developing Rewards-Based Pay for your Operations Team
Biography
Join us for an interactive case study of the rewards-based compensation system at ABC Pet Resort & Spa. Together we will identify measurable expectations that either save or make your company money; analyze and assign monetary rewards for these items; and finally, set up an easy-to-use tracking system for inspection. Audience members will gain tools to help them increase employee engagement, decrease expenses and delegate responsibilities throughout the team.
1.5 CEU Client Relations Best Practices
1.5 CEU Common HR Pitfalls: How to Avoid Fines and Lawsuits
Biography
It’s a litigious world we live in, and not just for clients. Did you know that the most common reason that OSHA or the DEA show up at practices is due to a disgruntled employee? Did you also know that just because you live in an at-will state doesn’t mean that you cannot be sued for terminating someone? There are a lot of misconceptions when it comes to human resources in practice, and a lot of illegal things that you may be doing.
1 CEU Creating a Feasibility Study and Business Plan In Order to Obtain Financing for your Pet Care Facility
Biography
Business Owners face many challenges when creating, expanding, or purchasing a pet care facility. Although the business plan is one of the most well-known documents needed to obtain financing, the feasibility study may be just as important. A feasibility study provides the quantitative documentation that the business venture has been thoroughly investigated. The feasibility study and the business plan should be written after conducing thorough research and critical thinking, and conveyed in formats that others can understand. Both documents can then be used to convince investors or banks that investing in your facility is a wise choice. This presentation will explore the two documents through examples targeted to pet care facility owners.
1.5 CEU Creating an Employee Wellness Program to Attract and Retain
Biography
As business owners we tend to put our focus on the profitability and operations of our organizations. Statics show that a business that focuses on their number one asset (staff) see higher profitabilities than those that focus on profits first. This workshop will walk leadership members through the keys to employee wellness, provide resources and a wellness plan to implement following the session.