CEU List
Special thank you to the following PACCC CEU providers for their quality CEU programs. To quickly identify programs provided by these sponsors, use the convenient Search Category dropdown, below.
If you are currently certified, PACCC approves the following programs for continuing education credits. Third-party education providers offer these programs. For information, price, and how to register, please follow the links above.
Don’t see a program you feel should be approved? Visit the Program Application page and submit it for approval.
Click on the links below to filter:
1.5 CEU Client Relations Best Practices
1.5 CEU Common HR Pitfalls: How to Avoid Fines and Lawsuits
Biography
It’s a litigious world we live in, and not just for clients. Did you know that the most common reason that OSHA or the DEA show up at practices is due to a disgruntled employee? Did you also know that just because you live in an at-will state doesn’t mean that you cannot be sued for terminating someone? There are a lot of misconceptions when it comes to human resources in practice, and a lot of illegal things that you may be doing.
4.25 CEU Communication Skills for Pet Care Professionals
Biography
Pet Care Professionals will learn to have confidence communicating openly and honestly with co-workers, supervisors and clients. At the end of the course you will:
*Have a clear understanding of the basic skills and components required for effective professional communications.
*Learn steps you can take to contribute to a positive and open communication culture in your work environment.
*Improve your understanding of verbal communication including body language and vocal components.
*Know the words and language to use to keep customers happy and contribute positively to good teamwork.
*Learn to communicate professionally in written forms for excellent customer service while facilitating high quality team pet care.
*Contribute to a healthy communication culture by understanding the priority and timing of internal communication.
*Confidently use your communication skills to avoid, prevent escalation or resolve conflict in the work environment.
*Use assertive communication, validation and negotiation techniques for improved teamwork and customer satisfaction.
1.5 CEU Communication That Hits the Mark! (Tues)
1 CEU Creating a Feasibility Study and Business Plan In Order to Obtain Financing for your Pet Care Facility
Biography
Business Owners face many challenges when creating, expanding, or purchasing a pet care facility. Although the business plan is one of the most well-known documents needed to obtain financing, the feasibility study may be just as important. A feasibility study provides the quantitative documentation that the business venture has been thoroughly investigated. The feasibility study and the business plan should be written after conducing thorough research and critical thinking, and conveyed in formats that others can understand. Both documents can then be used to convince investors or banks that investing in your facility is a wise choice. This presentation will explore the two documents through examples targeted to pet care facility owners.
1 CEU Creating a Puppy Program for Your Pet Care Facility
Biography
Course/Program Content Description:
What could be more fun than puppies? And making them a profitable part of your business should be a no-brainer. Learn how to create a special program you can offer just for the puppies. This session will cover the important considerations about puppy development, key considerations on handling and socializing puppies, house training tips, class structure and format, and pricing options.
Format: In-Person Presentation or Course
1.5 CEU Creating an Employee Wellness Program to Attract and Retain
Biography
As business owners we tend to put our focus on the profitability and operations of our organizations. Statics show that a business that focuses on their number one asset (staff) see higher profitabilities than those that focus on profits first. This workshop will walk leadership members through the keys to employee wellness, provide resources and a wellness plan to implement following the session.
1.5 CEU Creating Magic – Delivering a Shareworthy Customer Experience
Biography
Growing your customer base is one of the most challenging aspects of being a Boarding and Pet Services business owner. What if you could have your customers do it for you? In this session, you will learn how to harness the power of Word of Mouth by creating customer experiences that will have your customer doing the work for you!
6 CEU Crucial Concepts in Dog Behavior & Training
Biography
Learn cutting edge and common sense concepts that make dog training incredibly easy and effective.
1 CEU Customer Service Basics
Biography
Customer Service Basics -Top 10 Tips: Great Communication -How to Talk About FetchFind -Making a Great First Impression -Top 10 Tips: Difficult Clients -Choosing the Right Photos to -Going Above & Beyond -How to Talk About Your Competition Share