IBPSA
1 CEU Positive Reinforcement: It’s for People Too
Biography
Increasing staff engagement and overall employee moral through strategic and thoughtful reinforcement beyond a paycheck.
2.5 CEU Pre-Conference: Emergency Preparedness Plan Workshop
6 CEU Pre-Conference: Pet CPR & First Aid
6 CEU Pre-Conference: Playbook for Success (formerly Design/Build)
1 CEU Profitable Reservations: Harmonizing the Power of AI and Personalized Communication (Tues)
1 CEU Protect Your Brand, Expand Your Business
Biography
Protecting your brand is an integral part of building, maintaining, and expanding your business. While the importance of brand protection is vaguely known to most business owners, only a few invest in legally protecting their brands, whether it is the name, logo, and/or slogan of their business, goods and/or services. Attend this seminar to get a deeper appreciation and understanding of trademark and copyright law and learn the benefits of proactively utilizing intellectual property law to safeguard your brand, especially in the pet industry. There will also be a brief discussion on the importance of proper contracts to enable your business to reach the next level.
1.5 CEU Protect Your Pet Boarding Business Brand on Social Media (Tues)
1 CEU Protecting your business when cancel culture strikes
1 CEU Reduction of stress levels and mitigation of nuisance behaviors without the use of fear, pain, or intimidation
Biography
Ways to lower FAS in dogs and other boarding and daycare animals, mitigate problem behaviors such as excessive barking, urination and defecation, chewing, hyperactivity. Use force free methods to successfully obtain results and create a happier and healthier environment.
1.5 CEU Resilience is Not a Word
Biography
The pet services industry has changed exponentially over the past 25 years as have the views of pet parents in our respective communities and both will continue to change for the next 25+ years. The Keynote Session will focus on some of what the pet care industry has endured over the past decade, acknowledge all that we have accomplished to become the respected resource for pet parents when they needed us the most, and take a quick peek into what’s to come. Resilience is a significant component of every single thing that we do in our businesses each day yet we often fail to recognize and celebrate our ability to overcome obstacles before the next one lands directly in our path. It’s time to change that!
1 CEU Revenue Tails: How to optimize price without harming customer relationships
1.5 CEU Rinse + Repurpose Content: Save Time and Sanity by Developing Social Media Content from Collateral You Already Have
1 CEU Roll Into a New Market: Mobility-Challenged Pets (Tues)
1.5 CEU Safe ways on how to lead ore than one dog at a time!!
1 CEU Safety: Back Safety and Lifting
Biography
When it comes to back safety and lifting the force is against you! Teach your staff the proper way to lift and how to prevent back injuries with this informative, instructional presentation.
1 CEU Safety: Cold & Heat Stress Program
Biography
Cold & Heat stress can affect any human or animal at anytime. Do you know the signs to look for? Factors that may increase risk of cold & heat stress? How to prevent it? This manual will help you and your staff stay safe & recognize the signs & symptoms of cold & heat stress.
2 CEU Safety: Cyber Security
Biography
This program will give you planning guidance on how to protect your computer systems in a dangerous environment.
8 CEU Safety: Emergency Action Plan
Biography
You never know as a business owner when or if it will happen to you. The question will be if you are ready or not? As a business, you face many perils including natural hazards, floods, hurricanes, tornadoes, earthquakes, and possible pandemic illness (H1N1, Ebola, COVID-19, etc.). A facility can also experience technology-related hazards such as getting hacked or a major malfunction of your equipment or software. And let’s not forget the human hazards of violence, accidents, terrorism and missing pet procedures. As a proactive business, the information in this downloadable Word Document will assist you in making sure you are prepared for any disaster.
1 CEU Safety: Ergonomics
Biography
The risks of developing Muscular-Skeletal Disorders (MSDs) and prevention. Ergonomics is an applied science concerned with designing and arranging things people use so that the people and the things interact most efficiently.