IBPSA
1 CEU GROOMING 101 Part One: People Potential
Biography
Having a hard time finding people to staff your grooming business? So is everyone else! The good news is, there’s a solution and it is better than trying to find and hire Groomers! Joe will break down the roles associated with a successful grooming business that will cause you to look at your Grooming Team in a much different way than you ever thought you would! Everyone plays a role in a successful grooming business and Joe will demonstrate how you can have the best blend of talent that generates the best culture and best results!
1 CEU GROOMING 101 Part Two: Profit Potential
Biography
Can a grooming station generate $100k in revenue? YES! Can a grooming business be profitable? YES! Joe will tackle the difficult topics like compensation, pricing, and productivity. Done right, the right equation can result in much bigger profit potential than you ever thought!
1 CEU Grooming and Retail Trends and Approaches
1.5 CEU Grow Your Brand with These 15 Simple Marketing Tactics
Biography
Pet owners are more selective now about their options in our pandemic world. Using the right marketing tactics and message to differentiate your brand, establish trust and generate new customers is crucial for thriving businesses. Join us for this fast-paced session and discover the 15 most impactful marketing tactics to set your practice apart from the competition and drive new patients.
1.5 CEU Hard to Hear Truth about Regulations in the Pet Care Services Industry
3 CEU HAZCOM Training
Biography
This program prepares the pet care service provider to understand, work with, identify dangers of, and protect staff and pets from exposure to harmful chemicals. This program meets OSHA standards. Curriculum includes: General responsibilities, training requirements for staff, protective equipment, chemical exposure and first aid, labeling, and safety data sheets.
Format: PPT presentation, PDF student manual, online exam
2 CEU Heros 4 Healthy Pets
1.5 CEU How do you know if Cash is King
1 CEU How to achieve Surface Cleaning & Disinfecting
Biography
This Class has been created specifically for pet care professionals and brings real-world solutions about Cleaning & Disinfecting your Pet Care facility. One of the highlights of this class will discuss the difference between: Cleaning & Disinfecting, and how both of these processes work together for good infection control. You will get detailed information on how cleaning products work and why certain surfaces can only be Cleaned &Sanitized, but not Disinfected. We will also show you a proven approach to creating successful daily cleaning Protocols for any type facility. Our goal is to leave You with tested and proven best practices for the Sanitation of your business, and a clear game plan on how to protect the health of the animals & staff in Your care.
1.5 CEU How To Boost Your Bottom Line By Providing Quality Pet Nutrition
Biography
Let’s dive into the ever changing and increasingly profitable world of pet nutrition. We will explore how providing and promoting quality pet nutrition can boost your facilities’ bottom line. Some reasons are obvious and some may surprise you! For example, you don’t have to sell dog food on the retail level to benefit from promoting quality pet nutrition. During this 90 minute interactive discussion we will review case studies, and look under the hood of our facilities to find ways we can all improve sales and profits.
1 CEU How to enhance your business through enrichment-based grooming
1 CEU How to get more new client calls from Google
Biography
“How do I get on Page One?” It seems that just about every IBPSA member wants the answer to this question. And yes, Page One exposure means new customers and higher retention of existing clients. Luckily, Market Hardware’s Doug Schatz is ready to share the must do’s for pet care businesses! Join him as he helps you answer the most important questions for winning more new client calls from Google!
1.5 CEU How to negotiate to get your way. Learn the art of negotiations from a Small Business Attorney
2 CEU HR Manual
Biography
This HR Manual is composed of 51 pages that assist the business owner is developing a comprehensive HR program/manual for employees. Subjects covered include: Welcome Letter, Our Mission, Our Way of Doing Business, The Purpose of This Handbook, Orientation & Training, Your Job Performance & Evaluations, Employment Policies, Hours, Pay, and Overtime, Time Clock Procedures, Resignations, Employment Policies, Benefits, Other Benefits, Facility Policies & Practices, Our Doors are Open to You, and an example handbook receipt.
Format: Word document download as student is meant to use this document to build their own manual
1.5 CEU Improving Profitability using Technology, Automation & Personalization
Biography
Personal relationships is what sustains and grows a pet business. In this session we will look to take the data you currently have and use it to create scripts & automation to grow profits & drive custom pet experiences.
1 CEU Inspiring a more productive and profitable grooming process at your facility
1.5 CEU Is your brand protected? Intellectual property law for your pet business
1.5 CEU It’s Game Time! Leadership Lessons from a Former Pro Female Football Player
Biography
Jan Spence shares how pursuing her life-long dream of playing professional football led to the unexpected opportunity to affect change through encouraging words and simple actions. Through her humorous and touching journey, she reveals that words and gestures can transform a group of competitors into teammates. In the workplace, something as basic as words of encouragement can boost productivity, increase employee engagement, and foster teamwork and innovation.
1 CEU Keynote IBPSA 2022
1 CEU Lessons Learned and the New Normal
Biography
Getting people hyped to learn about infection control can be challenging. Annette knows, she’s worked in infection control for the animal care industry for over a decade. As an educator on the subject, she’s written articles for trade publications and presented at conferences. While it’s her passion, as those on the receiving end of her vigorous texts and emails about infectious diseases can confirm, she also understands that when someone is presented with the option of attending an educational course on increasing revenue versus one on infection control, the former probably wins. But what if revenue is inextricably linked to infection control? The economic impact of the last several months would indicate that certainly may be the case. From global economies, to local revenues, to your animal care facility’s bottom line, the spread of infectious disease can have a profoundly painful financial impact. Are you ready for the next outbreak? Join Annette for lessons learned over the past several months and how to make sure your business is ready to survive and thrive in the new normal.