Conference
1 CEU Separation Anxiety in Dogs– It takes a village.
Biography
Separation anxiety seems to be on most dog parents’ minds nowadays, as the promise of covid vaccines portends a return to working in offices again. The time is now to start teaching dogs how to be independent and alone and that will take a team approach, which includes training, veterinary care, mental and physical enrichment, and pet-care alternatives. Learn about the latest developments in separation-related problems so that you can provide the best care to your client pups and their people.
1.5 CEU SMART Dog Park. Better for Dogs. Better for People
1 CEU Stop the Cough! This Dog has a New Trick to Fight Infectious Respiratory Disease
Biography
What’s new and changing with coughing dogs? This presentation serves to create awareness and discussion regarding the diagnosis, management, and prevention of Canine Infectious Respiratory Disease Complex (CIRDC). The basics of epidemiology, clinical signs, clinical diagnostic challenges, proper diagnostic methods, treatment, and prevention for CIRDC will be reviewed as well as new strategies to fight canine infectious respiratory disease.
1 CEU Striving for Excellence in the Pet Care Services Industry
Biography
As we strive for excellence in the pet care services industry, how do we know if we’re there? How do we know what steps to take to get there? How do we differentiate ourselves to the pet owners within our community? These questions, frequently asked by those new to the industry and those in business for years who find themselves facing request for new or different services from their pet owners or are grappling with new competitors in their community, can be answered with a focus on industry standards and best practices in four key areas, known as the 4 E’s of Excellence.
1.5 CEU Surviving COVID-19-Best Practices for Navigating Uncertain Times
Biography
Operations & HR – Why established “Core Values” are so important. At what point do I lay off staff? What do I say to my loyal team? Examples of decisions that had to be made while under pressure. Marketing & PR – What is the difference and why does each matter so much? How to communicate with your clients and your people… examples of what to say, how to say it and pitfalls to avoid. Sales & Customer Service – What is your “Why”? How has it changed since the pandemic? Who is our target client then and now? Financial – ABCs of managing Cash Flow; Government Stimulus – Should we take it? Risks/Rewards
1 CEU Sustainable Self-employment Careers
Biography
Ever debated with yourself whether you should “burn the midnight oil” or rest and try again tomorrow? You’re not alone. People who are self-employed make these decisions in their careers perhaps more than any other career path. In this workshop, you will have an opportunity to 1) evaluate your approach to a sustainable career, 2) compare your approach to others who are self-employed, and 3) learn about new research on how self-employed individuals are building sustainable and balanced work and home lives.
1 CEU Taking the Fear out of a Building Project
Biography
The decision to expand or build a new animal care facility is an exciting one. It means your business is growing and you are able to provide the best facility for your staff and the animals you care for. Yet it can also be a stressful one; full of surprises and unexpected items you never dreamed would have been an issue. In this presentation, Mark Moore of FMD Architects takes you through the building process from start-to-finish, answering all your questions (and some that you didn’t even know you had) and taking away all your fears.
1.5 CEU Team Building Best Practices
1 CEU The 3 C’s of successful enrichment
1 CEU The Innovation Mindset: How to Become an Innovator in Pet Care Services
Biography
Decades of experience & research show that 2.5% = innovators = most successful • Conflict: To realize your full potential, CHOOSE to change Mindset: Learn &Teach Others to Learn • Climax: Based on decades of experience, failure, and success we’ve created the 10 Essentials of Innovation Mindset • Closure: We created The Innovation Mindset to help you choose happier and more successful. To begin, just listen to the presentation, get the free handout, and start See this video of a 30-minute version of a similar presentation complete with 10 success stories from pet care services: https://youtu.be/aIerAqyTywA
1 CEU The Legalities of a Tough Situation: COVID-19
Notes
Discussion with Don Phin, Esq. about the Paycheck Protection Program Loan (PPPL) and the Economic Injury Disaster Loan (EIDL) and current law around employees with the most recent COVID-19 law. Don also answers questions based on what is known at the time of the webinar.
1 CEU The role of leaders in preventing diseases
Biography
Leadership is vital for the implementation of an infection prevention program. Leaders must be able to communicate their vision to promote a culture by which infection prevention is an integral part in caring for animals, people and their environment. Furthermore listening to their team is paramount to adapt and change based on shifting in disease status.
1 CEU The Rosetta Bone: Decoding Canine Social Language
Biography
The Rosetta Bone course delves into decoding the mysteries of canine social dynamics. Relearn the complex social language used by dogs to communicate with the world around them. Sessions will introduce understanding of The Rosetta Bone code, applications for using the Rosetta Bone in the everyday work of the Pet Professional, Kennel Operator, Dog Daycare, Trainer, Groomer, Walker, and personal companion dogs. As the role of the dog in our culture has changed- so has the need for new ways to look at their language and social cues- The Rosetta Bone offers this deeper look.
1.5 CEU The Secret to Finding Freedom and Financial Success in Your Pet Business
Biography
Does your pet business depend on your presence to operate successfully? Are you still working for the financial leftovers from the business rather than taking home a six-figure salary? If yes, then don’t miss Susan’s session and learn the one key change you can make that leads to greater financial success and freedom for you.
1 CEU The Secret to Maximizing Your Team’s Engagement, Performance, and Productivity
Biography
The truth is organizations are not getting the performance they need from their teams. Why? Leaders fail to tap into the diverse personalities, strengths, and leadership styles of their team members. Join Derek today as he shows you how to maximize engagement, performance, and productivity from your employees. This training was implemented at a $1B company and helped increase their enterprise value 30%. You will walk away with with tools to ensure your employees bring their best self to work everyday.
1.5 CEU The time is NOW – Protecting your facility from dog flu (and other infections)
Biography
Dog flu. Kennel cough. Ringworm. Over recent years, these infections have caused major problems for dog boarding and daycare facilities. Dog flu continues to march across the United States, with many facilities experiencing huge outbreaks, resulting in many sick dogs and sometimes dog deaths. In addition, these events can force temporary or permanent closure of facilities. This talk will address steps every facility should take to protect themselves from dog infections and outbreaks, breaking down key protocols and approaches to allow for immediate implementation in your facility.
1 CEU Think Visual
Biography
After such a crazy year, everyone is looking at new ideas on how to bring their teams together. This 60-minute class will introduce ideas on how to creatively solve problems, while keeping teams engaged.
1.5 CEU This is a Career! Leveraging Paths to Advancement in Well Pet Care
1.5 CEU Timelines and Techniques for Interview Process Best Practices
1.5 CEU To Groom or Not to Groom
