• “Certification Pet Parents Can Trust”

Conference

2 A B C D E F G H I J K L M N O P R S T U V W Y Z

1.5 CEU Hard to Hear Truth about Regulations in the Pet Care Services Industry

Photo of 1.5 CEU Hard to Hear Truth about Regulations in the Pet Care Services Industry
Hard to Hear Truth about Regulations in the Pet Care Services Industry IBPSA

2 CEU Heros 4 Healthy Pets

Photo of 2 CEU Heros 4 Healthy Pets
Heros 4 Healthy Pets IBPSA

1.5 CEU How do you know if Cash is King

Photo of 1.5 CEU How do you know if Cash is King
How do you know if Cash is King IBPSA

1 CEU How to achieve Surface Cleaning & Disinfecting

Photo of 1 CEU How to achieve Surface Cleaning & Disinfecting
How to achieve Surface Cleaning & Disinfecting Presenter: IBPSA Website: https://www.ibpsa.com/
Biography

This Class has been created specifically for pet care professionals and brings real-world solutions about Cleaning & Disinfecting your Pet Care facility.  One of the highlights of this class will discuss the difference between: Cleaning & Disinfecting, and how both of these processes work together for good infection control.  You will get detailed information on how cleaning products work and why certain surfaces can only be Cleaned &Sanitized, but not Disinfected.  We will also show you a proven approach to creating successful daily cleaning Protocols for any type facility.  Our goal is to leave You with tested and proven best practices for the Sanitation of your business, and a clear game plan on how to protect the health of the animals & staff in Your care.

1.5 CEU How To Boost Your Bottom Line By Providing Quality Pet Nutrition

Photo of 1.5 CEU How To Boost Your Bottom Line By Providing Quality Pet Nutrition
How To Boost Your Bottom Line By Providing Quality Pet Nutrition
Biography

Let’s dive into the ever changing and increasingly profitable world of pet nutrition. We will explore how providing and promoting quality pet nutrition can boost your facilities’ bottom line. Some reasons are obvious and some may surprise you! For example, you don’t have to sell dog food on the retail level to benefit from promoting quality pet nutrition. During this 90 minute interactive discussion we will review case studies, and look under the hood of our facilities to find ways we can all improve sales and profits.

1 CEU How to enhance your business through enrichment-based grooming

Photo of 1 CEU How to enhance your business through enrichment-based grooming
How to enhance your business through enrichment-based grooming IBPSA

1 CEU How to get more new client calls from Google

Photo of 1 CEU How to get more new client calls from Google
How to get more new client calls from Google
Biography

“How do I get on Page One?” It seems that just about every IBPSA member wants the answer to this question. And yes, Page One exposure means new customers and higher retention of existing clients. Luckily, Market Hardware’s Doug Schatz is ready to share the must do’s for pet care businesses! Join him as he helps you answer the most important questions for winning more new client calls from Google!

1.5 CEU How to negotiate to get your way. Learn the art of negotiations from a Small Business Attorney

Photo of 1.5 CEU How to negotiate to get your way. Learn the art of negotiations from a Small Business Attorney
How to negotiate to get your way. Learn the art of negotiations from a Small Business Attorney IBPSA

1 CEU How We Reduced Turnover by 62% and Kept It That Wa

Photo of 1 CEU How We Reduced Turnover by 62% and Kept It That Wa
How We Reduced Turnover by 62% and Kept It That Wa Website: https://ownersofdogdaycares.com/
Biography

It’s Spring 2023 and we’re wrapping up an expansion of our 1st location while opening a 3rd location. We’re also losing staff, turning away dogs, and struggling to hire. Oh, and our General Manager and Director of Operations turn in their notice at the same time. This is the story of how we became fully staffed, “stopped” hiring, and accelerated our growth within 5 months. Attendees will leave with specific ideas for hiring and retaining staff through compensation, culture, and communication.

1.5 CEU Improving Profitability using Technology, Automation & Personalization

Photo of 1.5 CEU Improving Profitability using Technology, Automation & Personalization
Improving Profitability using Technology, Automation & Personalization
Biography

Personal relationships is what sustains and grows a pet business. In this session we will look to take the data you currently have and use it to create scripts & automation to grow profits & drive custom pet experiences.

1 CEU Inspiring a more productive and profitable grooming process at your facility

Photo of 1 CEU Inspiring a more productive and profitable grooming process at your facility
Inspiring a more productive and profitable grooming process at your facility IBPSA

1 CEU Is Drop Off Day Training Right For You?

Photo of 1 CEU Is Drop Off Day Training Right For You?
Is Drop Off Day Training Right For You? Website: https://ownersofdogdaycares.com/
Biography

In this presentation, hear Abigail Witthauer speak about her 10 years of experience with drop off day training at her facility Roverchase in the suburbs of Birmingham Alabama. In this presentation you will learn how to set up a day training program, staff appropriately for a day training program, learn from Abigail’s decade of experience developing and implementing this type of program, and get practical insights on whether adding drop off day training to your offerings might be the right fit for you and your facility.

1.5 CEU Is your brand protected? Intellectual property law for your pet business

Photo of 1.5 CEU Is your brand protected? Intellectual property law for your pet business
Is your brand protected? Intellectual property law for your pet business IBPSA

1.5 CEU It’s Game Time! Leadership Lessons from a Former Pro Female Football Player

Photo of 1.5 CEU It’s Game Time! Leadership Lessons from a Former Pro Female Football Player
It’s Game Time! Leadership Lessons from a Former Pro Female Football Player Presenter: IBPSA Website: https://www.ibpsa.com/
Biography

Jan Spence shares how pursuing her life-long dream of playing professional football led to the unexpected opportunity to affect change through encouraging words and simple actions. Through her humorous and touching journey, she reveals that words and gestures can transform a group of competitors into teammates. In the workplace, something as basic as words of encouragement can boost productivity, increase employee engagement, and foster teamwork and innovation.

1 CEU Keynote IBPSA 2022

Photo of 1 CEU Keynote IBPSA 2022
Keynote IBPSA 2022 IBPSA

1 CEU Lessons Learned and the New Normal

Photo of 1 CEU Lessons Learned and the New Normal
Lessons Learned and the New Normal Presenter: IBPSA Website: https://www.ibpsa.com/
Biography

Getting people hyped to learn about infection control can be challenging. Annette knows, she’s worked in infection control for the animal care industry for over a decade. As an educator on the subject, she’s written articles for trade publications and presented at conferences. While it’s her passion, as those on the receiving end of her vigorous texts and emails about infectious diseases can confirm, she also understands that when someone is presented with the option of attending an educational course on increasing revenue versus one on infection control, the former probably wins. But what if revenue is inextricably linked to infection control? The economic impact of the last several months would indicate that certainly may be the case. From global economies, to local revenues, to your animal care facility’s bottom line, the spread of infectious disease can have a profoundly painful financial impact. Are you ready for the next outbreak? Join Annette for lessons learned over the past several months and how to make sure your business is ready to survive and thrive in the new normal.

1 CEU Let’s Talk Dog Behavior: A Foundation for Transparent Client Communications

Photo of 1 CEU Let’s Talk Dog Behavior: A Foundation for Transparent Client Communications
Let’s Talk Dog Behavior: A Foundation for Transparent Client Communications
Biography

Honest client communication is essential in the pet care industry. Often inappropriate dog behaviors are overlooked, misrepresented, or undisclosed to pet parents. Lack of communication can erode your companies culture, contribute to staff turn over and damage your business’ reputation. Kari Campbell is excited to share her tips for building the foundation for transparent client communications.

1 CEU Let’s Walk! The Keys to a Successful Dog Walking Business Part 1

Photo of 1 CEU Let’s Walk! The Keys to a Successful Dog Walking Business Part 1
Let’s Walk! The Keys to a Successful Dog Walking Business Part 1 Presenter: IBPSA Website: https://www.ibpsa.com/
Biography

Done right, dog walking can be a very lucrative service, whether as a standalone business or an addition to your boarding or daycare offerings. In this talk, Dog Walking Academy and dogbiz founder Veronica Boutelle shares nearly 20 years of expertise helping dog care pros run successful dog walking endeavors. Veronica reveals the common errors responsible for revenue loss and stress, and outlines the most critical pricing, policy, and staffing keys to dog walking success.

1 CEU Let’s Walk! The Keys to a Successful Dog Walking Business Part 2

Photo of 1 CEU Let’s Walk! The Keys to a Successful Dog Walking Business Part 2
Let’s Walk! The Keys to a Successful Dog Walking Business Part 2 Presenter: IBPSA Website: https://www.ibpsa.com/
Biography

Done right, dog walking can be a very lucrative service, whether as a standalone business or an addition to your boarding or daycare offerings. In this talk, Dog Walking Academy and dogbiz founder Veronica Boutelle shares nearly 20 years of expertise helping dog care pros run successful dog walking endeavors. Veronica reveals the common errors responsible for revenue loss and stress, and outlines the most critical pricing, policy, and staffing keys to dog walking success.

1 CEU Lost Pet Protocol and Prevention

Photo of 1 CEU Lost Pet Protocol and Prevention
Lost Pet Protocol and Prevention Website: https://www.ibpsa.com/
Biography

One of the scariest realities of caring for dogs and cats in a pet care business is the pet escape risk. There can often be hidden escape paths throughout a facility that the business owner and manager may not see or think about until it’s too late. Even with tight security measures, the reality is that there are many variables out of the business owners and manager’s control that can lead to an escaped pet. Kennelwood Pet Resorts would like to share our experiences and things we have learned in our 46 year history regarding prevention measures and escape pet protocol.