Conference
1.5 CEU Hard to Hear Truth about Regulations in the Pet Care Services Industry
2 CEU Heros 4 Healthy Pets
1.5 CEU How do you know if Cash is King
1 CEU How to achieve Surface Cleaning & Disinfecting
Biography
This Class has been created specifically for pet care professionals and brings real-world solutions about Cleaning & Disinfecting your Pet Care facility. One of the highlights of this class will discuss the difference between: Cleaning & Disinfecting, and how both of these processes work together for good infection control. You will get detailed information on how cleaning products work and why certain surfaces can only be Cleaned &Sanitized, but not Disinfected. We will also show you a proven approach to creating successful daily cleaning Protocols for any type facility. Our goal is to leave You with tested and proven best practices for the Sanitation of your business, and a clear game plan on how to protect the health of the animals & staff in Your care.
1.5 CEU How To Boost Your Bottom Line By Providing Quality Pet Nutrition
Biography
Let’s dive into the ever changing and increasingly profitable world of pet nutrition. We will explore how providing and promoting quality pet nutrition can boost your facilities’ bottom line. Some reasons are obvious and some may surprise you! For example, you don’t have to sell dog food on the retail level to benefit from promoting quality pet nutrition. During this 90 minute interactive discussion we will review case studies, and look under the hood of our facilities to find ways we can all improve sales and profits.
1 CEU How to enhance your business through enrichment-based grooming
1 CEU How to get more new client calls from Google
Biography
“How do I get on Page One?” It seems that just about every IBPSA member wants the answer to this question. And yes, Page One exposure means new customers and higher retention of existing clients. Luckily, Market Hardware’s Doug Schatz is ready to share the must do’s for pet care businesses! Join him as he helps you answer the most important questions for winning more new client calls from Google!
1.5 CEU How to negotiate to get your way. Learn the art of negotiations from a Small Business Attorney
1 CEU How We Reduced Turnover by 62% and Kept It That Wa
Biography
It’s Spring 2023 and we’re wrapping up an expansion of our 1st location while opening a 3rd location. We’re also losing staff, turning away dogs, and struggling to hire. Oh, and our General Manager and Director of Operations turn in their notice at the same time. This is the story of how we became fully staffed, “stopped” hiring, and accelerated our growth within 5 months. Attendees will leave with specific ideas for hiring and retaining staff through compensation, culture, and communication.