Conference
1.5 CEU Quick Thinking for Crucial Conversations
30 CEU Rebound, Rebuild, Recover Virtual Conference
Biography
Create a stronger pet care business as you bounce back from this unexpected obstacle. Learn how to make operational shifts and make your business more profitable than ever. This conference is comprised of five educational tracks with service experts providing sessions for business owners of lodging facilities, dog daycare, pet sitting/dog walking, dog training, grooming and pet retail. Emailing session details to Alana & Kari
1 CEU Reduction of stress levels and mitigation of nuisance behaviors without the use of fear, pain, or intimidation
Biography
Ways to lower FAS in dogs and other boarding and daycare animals, mitigate problem behaviors such as excessive barking, urination and defecation, chewing, hyperactivity. Use force free methods to successfully obtain results and create a happier and healthier environment.
1.5 CEU Resilience is Not a Word
Biography
The pet services industry has changed exponentially over the past 25 years as have the views of pet parents in our respective communities and both will continue to change for the next 25+ years. The Keynote Session will focus on some of what the pet care industry has endured over the past decade, acknowledge all that we have accomplished to become the respected resource for pet parents when they needed us the most, and take a quick peek into what’s to come. Resilience is a significant component of every single thing that we do in our businesses each day yet we often fail to recognize and celebrate our ability to overcome obstacles before the next one lands directly in our path. It’s time to change that!
1 CEU Revenue Tails: How to optimize price without harming customer relationships
1.5 CEU Rinse + Repurpose Content: Save Time and Sanity by Developing Social Media Content from Collateral You Already Have
1 CEU Roll Into a New Market: Mobility-Challenged Pets (Tues)
1.5 CEU Safe ways on how to lead ore than one dog at a time!!
1 CEU Separation Anxiety in Dogs– It takes a village.
Biography
Separation anxiety seems to be on most dog parents’ minds nowadays, as the promise of covid vaccines portends a return to working in offices again. The time is now to start teaching dogs how to be independent and alone and that will take a team approach, which includes training, veterinary care, mental and physical enrichment, and pet-care alternatives. Learn about the latest developments in separation-related problems so that you can provide the best care to your client pups and their people.
1.5 CEU SMART Dog Park. Better for Dogs. Better for People
1 CEU So You Want to Start a Pet Care Business
1.5 CEU State of the Industry/Panel Discussion
1 CEU Stop the Cough! This Dog has a New Trick to Fight Infectious Respiratory Disease
Biography
What’s new and changing with coughing dogs? This presentation serves to create awareness and discussion regarding the diagnosis, management, and prevention of Canine Infectious Respiratory Disease Complex (CIRDC). The basics of epidemiology, clinical signs, clinical diagnostic challenges, proper diagnostic methods, treatment, and prevention for CIRDC will be reviewed as well as new strategies to fight canine infectious respiratory disease.
1 CEU Striving for Excellence in the Pet Care Services Industry
Biography
As we strive for excellence in the pet care services industry, how do we know if we’re there? How do we know what steps to take to get there? How do we differentiate ourselves to the pet owners within our community? These questions, frequently asked by those new to the industry and those in business for years who find themselves facing request for new or different services from their pet owners or are grappling with new competitors in their community, can be answered with a focus on industry standards and best practices in four key areas, known as the 4 E’s of Excellence.
1.5 CEU Surviving COVID-19-Best Practices for Navigating Uncertain Times
Biography
Operations & HR – Why established “Core Values” are so important. At what point do I lay off staff? What do I say to my loyal team? Examples of decisions that had to be made while under pressure. Marketing & PR – What is the difference and why does each matter so much? How to communicate with your clients and your people… examples of what to say, how to say it and pitfalls to avoid. Sales & Customer Service – What is your “Why”? How has it changed since the pandemic? Who is our target client then and now? Financial – ABCs of managing Cash Flow; Government Stimulus – Should we take it? Risks/Rewards
1 CEU Sustainable Self-employment Careers
Biography
Ever debated with yourself whether you should “burn the midnight oil” or rest and try again tomorrow? You’re not alone. People who are self-employed make these decisions in their careers perhaps more than any other career path. In this workshop, you will have an opportunity to 1) evaluate your approach to a sustainable career, 2) compare your approach to others who are self-employed, and 3) learn about new research on how self-employed individuals are building sustainable and balanced work and home lives.
1 CEU Taking the Fear out of a Building Project
Biography
The decision to expand or build a new animal care facility is an exciting one. It means your business is growing and you are able to provide the best facility for your staff and the animals you care for. Yet it can also be a stressful one; full of surprises and unexpected items you never dreamed would have been an issue. In this presentation, Mark Moore of FMD Architects takes you through the building process from start-to-finish, answering all your questions (and some that you didn’t even know you had) and taking away all your fears.
1.5 CEU Team Building Best Practices
1 CEU The 3 C’s of successful enrichment
1 CEU The Innovation Mindset: How to Become an Innovator in Pet Care Services
Biography
Decades of experience & research show that 2.5% = innovators = most successful • Conflict: To realize your full potential, CHOOSE to change Mindset: Learn &Teach Others to Learn • Climax: Based on decades of experience, failure, and success we’ve created the 10 Essentials of Innovation Mindset • Closure: We created The Innovation Mindset to help you choose happier and more successful. To begin, just listen to the presentation, get the free handout, and start See this video of a 30-minute version of a similar presentation complete with 10 success stories from pet care services: https://youtu.be/aIerAqyTywA