Conference
1.5 CEU PACCC Best Practices Sessions
1.5 CEU Perfect Pricing
1.5 CEU Pet Care Service Provider Wellness
Biography
Employee wellness is a hot topic, but what is it? When you think of employee wellness terms like the following may come to mind: Compassion Fatigue, Burnout and Suicide Awareness. While Veterinarians tend to get the most “attention” around these topics, they affect everyone in any veterinary position. The first step in diagnosing and treating any condition, just like in veterinary patients, is understanding what exactly something is. What is Compassion Fatigue? How is it different than burnout? What can be done to anticipate and manage how our industry impacts us on a psychological and physical level? All of these things and more will be answered in this engaging session. Self-care is at the center of surviving this industry. In the words of your friendly flight attendants: “please ensure you secure your own oxygen mask, before helping those around you secure theirs”.
1 CEU Positive Reinforcement: It’s for People Too
Biography
Increasing staff engagement and overall employee moral through strategic and thoughtful reinforcement beyond a paycheck.
2.5 CEU Pre-Conference: Emergency Preparedness Plan Workshop
6 CEU Pre-Conference: Pet CPR & First Aid
6 CEU Pre-Conference: Playbook for Success (formerly Design/Build)
6 CEU Profit Network Member Workshop
Biography
Private workshop for members with sessions on financial review, retail, grooming, marketing and other topics for owners and high level managers
7 CEU Profit Network Member Workshop Fall 2022
Biography
Owner & manager training on staff management system, KPI tracking and new revenue streams
8 CEU Profit Network Workshop
Biography
Owner and manager training on staff management systems, growing leaders from within your organization and the art of delegating to your leadership team.
8 CEU Profit Network Workshop Fall 2021
Biography
Private workshop for members to learn new ideas on team building, financial management, sales and operations
8 CEU Profit Network Workshop Fall 2023
Biography
Business and Leader Development sessions to improve business success and pet health
6 CEU Profit Network Workshop June 2021
Biography
Business training for Profit Network Members
1 CEU Profitable Reservations: Harmonizing the Power of AI and Personalized Communication (Tues)
1 CEU Proof Positive: Successful Teams Seek Psychological Safety
Biography
Psychological safety is the most important aspect of successful teams. Our ability to feel safe to share ideas, to grow from failure, and to be honest with empathy allows our team to bypass the “interpersonal mush” that can exist otherwise. A sense of belonging, ability to be vulnerable, and strong interpersonal relationships are the initial ingredients to create this environment. We can assess psychological safety in a team using different tools. If psychological safety is lacking, we can help foster it using specific interventions, including civility and growth mindset work
1 CEU Protect Your Brand, Expand Your Business
Biography
Protecting your brand is an integral part of building, maintaining, and expanding your business. While the importance of brand protection is vaguely known to most business owners, only a few invest in legally protecting their brands, whether it is the name, logo, and/or slogan of their business, goods and/or services. Attend this seminar to get a deeper appreciation and understanding of trademark and copyright law and learn the benefits of proactively utilizing intellectual property law to safeguard your brand, especially in the pet industry. There will also be a brief discussion on the importance of proper contracts to enable your business to reach the next level.
1.5 CEU Protect Your Pet Boarding Business Brand on Social Media (Tues)
1 CEU Protecting your business when cancel culture strikes
