Improving Profitability using Technology, Automation & Personalization
Biography
Personal relationships is what sustains and grows a pet business. In this session we will look to take the data you currently have and use it to create scripts & automation to grow profits & drive custom pet experiences.
In this presentation, hear Abigail Witthauer speak about her 10 years of experience with drop off day training at her facility Roverchase in the suburbs of Birmingham Alabama. In this presentation you will learn how to set up a day training program, staff appropriately for a day training program, learn from Abigail’s decade of experience developing and implementing this type of program, and get practical insights on whether adding drop off day training to your offerings might be the right fit for you and your facility.
It’s Game Time! Leadership Lessons from a Former Pro Female Football PlayerPresenter: IBPSAWebsite:https://www.ibpsa.com/
Biography
Jan Spence shares how pursuing her life-long dream of playing professional football led to the unexpected opportunity to affect change through encouraging words and simple actions. Through her humorous and touching journey, she reveals that words and gestures can transform a group of competitors into teammates. In the workplace, something as basic as words of encouragement can boost productivity, increase employee engagement, and foster teamwork and innovation.
PACCC: Professional Animal Care Certification Council
