Course, Program, or Certification
1 CEU Providing Quality Boarding Care
Biography
Pet care facility owners have a passion for pets and an intense desire for their business to be successful. Often what we find is the daily challenges of operating a business, can at times be overwhelming and place demands on us that distracts us from our focus and effort toward this goal. At times we think we’ve achieved it, only to find that the staff have allowed it to drift away from what our standards and expectations were. In this session Charlotte will address specific methods, procedures and efficiencies that can ensure an improved quality and consistency of care. She’ll also address specific staff education, training and engagement processes that can be implemented to bring quality care to a level of consistent pet and customer experience that maximizes the customer response to the services you provide.
Format: In-Person Presentation or Course
8 CEU Reiki Levels 1 and 2 Certifications for Pets and Pet Care Professionals
Biography
Reiki is a Japanese technique of energy healing that promotes relaxation, stress reduction and healing for humans and pets alike. This is a two part course enabling the practitioner to offer this healing energy at a distance since we cannot ask for an animal’s permission to place our hands on them. Massage therapists and nurses are able to take these same accredited courses for CEU’s already. This course combines useful information about energy healing, the chakra system of animals and humans, the use of crystals and flower essences for healing, as well as the traditional teaching of Usui Reiki from an animal care professional point of view.
Format: In person or online presentations are available.
1 CEU Safety: Back Safety and Lifting
Biography
When it comes to back safety and lifting the force is against you! Teach your staff the proper way to lift and how to prevent back injuries with this informative, instructional presentation.
1 CEU Safety: Cold & Heat Stress Program
Biography
Cold & Heat stress can affect any human or animal at anytime. Do you know the signs to look for? Factors that may increase risk of cold & heat stress? How to prevent it? This manual will help you and your staff stay safe & recognize the signs & symptoms of cold & heat stress.
2 CEU Safety: Cyber Security
Biography
This program will give you planning guidance on how to protect your computer systems in a dangerous environment.
8 CEU Safety: Emergency Action Plan
Biography
You never know as a business owner when or if it will happen to you. The question will be if you are ready or not? As a business, you face many perils including natural hazards, floods, hurricanes, tornadoes, earthquakes, and possible pandemic illness (H1N1, Ebola, COVID-19, etc.). A facility can also experience technology-related hazards such as getting hacked or a major malfunction of your equipment or software. And let’s not forget the human hazards of violence, accidents, terrorism and missing pet procedures. As a proactive business, the information in this downloadable Word Document will assist you in making sure you are prepared for any disaster.
1 CEU Safety: Ergonomics
Biography
The risks of developing Muscular-Skeletal Disorders (MSDs) and prevention. Ergonomics is an applied science concerned with designing and arranging things people use so that the people and the things interact most efficiently.
1 CEU Safety: Fire Safety Program
Biography
Does your staff know what to do in case of a fire? Do they know the different types of fires and how each should be extinguished without causing an even bigger fire? Make sure they have the proper training with this informative fire safety program on recognizing & preventing fires and the use of Extinguishers.
1 CEU Safety: Hearing Conservation Program
Biography
This program will help you recognize when and how to properly protect your hearing.
8 CEU Safety: IBPSA Safety Manual
Biography
This 50+ page editable Word document was created specifically for your pet care business. The document features forms that may be edited in Word, as well as forms designed to be printed and filled out by hand. Use this ready-to-go manual as part of an overall Safety Program to protect you, your employees, and the clients that you serve. Some Word proficiency needed to take full advantage of the editable functions such as customizing with your logo and branding. Zero Word proficiency? No problem! Manual is ready-to-go as-is. Forms, such as the Employee Accident Report, Safety Inspection, among many others, can be filled out by hand.
1 CEU Safety: Preventing Slips, Trips, and Falls
Biography
Falls can happen at any time, at any place. The best way to prevent falls is to recognize, correct and/or avoid tripping, slipping and falling hazards. Make sure your staff is fully informed with training tips provided in this Fall Protection Program.
1 CEU Safety: Workplace Violence Prevention
Biography
Workplace violence is one of the leading causes of job-related death and s a growing concern for employers and employees worldwide. Are you and your staff trained in the warning signs, how to prevent it, and how to react if it happens? Get informed and trained with this important prevention program with information on violence prevention, warning signs, and responses.
2 CEU Safety:Hazard Communication including GHS
Biography
Employees have the “Right-to-Know” or perhaps better defined as “Right-to-Understand” about the chemicals that they work with and are around in the work place. This program also describes the Globally Harmonized System of standardization for Chemical classification and labeling.
12 CEU Sustainable Staffing Masterclass
Biography
| Sign up for our Masterclass and you’ll get access to industry leading sessions on building a sustainable staff management system. Assess how your business compares in the five key aspects required to build and retain a dream team of pet care professionals: Foundation Documents Recruiting & Interviewing Hiring & Onboarding Leadership & Staff Management Feedback & Recognition |
22 CEU The Aggression in Dogs Master Course
Biography
A complete, self-paced course about all aspects of working aggression cases with access to a community of behavior professionals working with aggression in dogs, and live group mentor sessions led by Michael Shikashio CDBC.
Michael Shikashio CDBC
IAABC Certified Dog Behavior Consultant
Dr. Chris Pachel
DVM, DACVB
Kim Brophey
FDM, CDBC
Jessica Dolce
CCFE
1 CEU Value of Add-on Services to Your pet Care Business
Biography
For all business owners, the ability to add additional revenue streams is good for their bottom line. In the pet care services industry, the ability to add additional services that will add to the pet’s positive experience during its stay with you is also of great value to the pet’s owner. This combination of value to the pet’s owner and improved quality of the pet’s experience while in your care is a powerful reason to consider providing add-on services. Charlotte will share specific services that are popular and profitable as well as address the challenge of how you add these services without increasing your cost of labor.
Format: In-Person Presentation or Course