• “Certification Pet Parents Can Trust”

Course, Program, or Certification

2 A B C D E F G H I J K L M N O P R S T U V W Y Z

10 CEU Certified Canine Esthetician

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Certified Canine Esthetician Website: www.CanineEsthetician.com
Biography

A foundational sign spaced educational course on canine skin and hair coat physiology and function, teaching methods for pet salon grooming

4.25 CEU Communication Skills for Pet Care Professionals

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Communication Skills for Pet Care Professionals Presenter: The Dog Gurus Website: https://www.thedoggurus.com/
Biography

Pet Care Professionals will learn to have confidence communicating openly and honestly with co-workers, supervisors and clients. At the end of the course you will:

*Have a clear understanding of the basic skills and components required for effective professional communications.
*Learn steps you can take to contribute to a positive and open communication culture in your work environment.
*Improve your understanding of verbal communication including body language and vocal components.
*Know the words and language to use to keep customers happy and contribute positively to good teamwork.
*Learn to communicate professionally in written forms for excellent customer service while facilitating high quality team pet care.
*Contribute to a healthy communication culture by understanding the priority and timing of internal communication.
*Confidently use your communication skills to avoid, prevent escalation or resolve conflict in the work environment.
*Use assertive communication, validation and negotiation techniques for improved teamwork and customer satisfaction.

1 CEU Creating a Puppy Program for Your Pet Care Facility

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Creating a Puppy Program for Your Pet Care Facility Presenter: The Dog Gurus Website: https://www.petboardingexpowest.com
Biography

Course/Program Content Description:
What could be more fun than puppies? And making them a profitable part of your business should be a no-brainer. Learn how to create a special program you can offer just for the puppies. This session will cover the important considerations about puppy development, key considerations on handling and socializing puppies, house training tips, class structure and format, and pricing options.
Format: In-Person Presentation or Course

6 CEU Crucial Concepts in Dog Behavior & Training

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Crucial Concepts in Dog Behavior & Training Website: https://www.dunbaracademy.com/courses/crucial-concepts-in-dog-behavior-training
Biography

Learn cutting edge and common sense concepts that make dog training incredibly easy and effective.

1 CEU Customer Service Basics

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Customer Service Basics Presenter: FetchFind
Biography

Customer Service Basics -Top 10 Tips: Great Communication -How to Talk About FetchFind -Making a Great First Impression -Top 10 Tips: Difficult Clients -Choosing the Right Photos to -Going Above & Beyond -How to Talk About Your Competition Share

1 CEU Daycare and Boarding Basics

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Daycare and Boarding Basics Presenter: FetchFind
Biography

Top 10 Tips: Perfect Boarding Stay -Top 10 Tips: Perfect Playgroup -How to Fill a Mop Bucket -Dog Daycare Toolkit – Water Safety for Dogs -Safely Handling Bleach -Intro to Appropriate Play & Rest

1.5 CEU Designing a Sales Funnel in Your Pet Business

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Designing a Sales Funnel in Your Pet Business Website: https://www.hatchbuck.co/akx3Zt
Biography

This mini-training dives into what a sales funnel is and how it can benefit your pet business. What metrics should you track? How can you attract more people into your funnel? How does nurturing your clients become a #1 priority after the sale?

6 CEU Disaster Planning for Pet Professionals

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Disaster Planning for Pet Professionals Website: Program Registration
Biography

Disaster Planning for Pet Professions is an online certificate program that was designed by Pet Safety Crusader™ Denise Fleck with Pet Sitters International. This certificate program focuses on disaster planning as it applies to pet professionals and instructs students in how to put their disaster plan in action. This course is ideal for pet sitters and pet care providers at all stages of business.This five-section online course will teach you: How to prepare your disaster plan What supplies you need for pets and their people How to put your plan into action Disaster specific tips for over 20 natural and man-made disasters, including civil uprisings, wildfires, earthquakes, tsunamis, hurricanes and many more First aid basics for pets and people Pet sitters successfully completing this course and passing the final exam will earn the “Certificate in Disaster Planning

1.25 CEU Dog Breeds 101

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Dog Breeds 101 Presenter: FetchFind
Biography

-Why Know the Breed? -The Hound Group -The Herding Group -Top 10 Dog Breeds -The Working Group -The Toy Group -A Quick Guide to Breed Groups -The Terrier Group -The Nonsporting Group -The Sporting Group

Resources: Breed Group Cheat Sheet

3.5 CEU Dog Daycare Marketing Blueprint

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Dog Daycare Marketing Blueprint Website: https://overdogdigital.com/
Biography

How to successfully market and grow your dog daycare business.

3 CEU Dog Daycare Staff Training

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Dog Daycare Staff Training Website: https://overdogdigital.com/dog-daycare-staff-training/
Biography

Give your staff the expert guidance on dog behavior and handling so that they can take better care of the dogs, feel more confident and limit the amount of problems in the play groups.

15 CEU Dog Handler Academy Employee Training Monthly Membership Program

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Dog Handler Academy Employee Training Monthly Membership Program Website: https://doghandleracademy.com/get-started/
Biography

Course 101: Basic Dog Handler Training covers topics like handler behavior, collars and leashes, kennels and crates, and even how to clean up pee and poop properly. Course 201: Social Cues & Safety goes further into canine displays, play types and styles, stress warnings, dealing with physical aggression and latches, and advanced kenneling techniques. Course 301: Client Relations covers tone and eye contact, building rapport, settling nervous pet parents, discussing dog behavior at daycare, addressing common questions, and reinforcing policies. Course 401: Surviving & Thriving in the Workplace covers soft skills, effective communication among team members, the drama triangle, and more. Learn about our memberships and other products at http://www.doghandleracademy.com.

2 CEU Dog Handler Academy’s Business Culture 101

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Dog Handler Academy’s Business Culture 101 Website: https://doghandleracademy.com/business-culture-101/
Biography

Your business has a culture, but is your culture working for you? Within this course designed specifically for the dog care industry, HR and company culture expert Rob Van Craenenbroeck details how to overcome barriers and successfully build a healthy culture for your business. Topics include leadership’s role, cultural consciousness, avoiding resentment in your team, how to incentivize your team, how to implement changes, hiring and retaining talent, culture evaluation, offering an employee an exit, employee growth and work purpose, key behavior habits, relationship equity, and next-level outcomes.

5 CEU Dog Handler Academy’s Business Marketing 101

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Dog Handler Academy’s Business Marketing 101 Website: https://doghandleracademy.com/business-marketing-101/
Biography

You’ve got a website and social media, but do you know HOW to market your pet care business? In this course, pet industry marketing expert Joe Meyers covers how to create an authentic, personal experience in your marketing and how to determine if your marketing efforts are actually working for you. You’ll learn about marketing best practices as well as how to get more reviews for your business (AND how to handle negative reviews!). Topics include client storytelling, knowing your numbers, website best practices, digital advertising, local advertising, social media, email marketing, word of mouth marketing, printed marketing materials, event promotion, and hidden marketing gems.

3 CEU Dog Handler Academy’s Dog Handler to Day Trainer Course

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Dog Handler Academy’s Dog Handler to Day Trainer Course Website: https://doghandleracademy.com/dog-handler-to-day-trainer-course/
Biography

The Dog Handler to Day Trainer Course provides an introduction to basic obedience dog training for the experienced dog handler employee. Dog Handler to Day Trainer Course topics include: tools (treats and rewards, treat pouches, training leashes, collars, hand signals), building trust and becoming a resource, creating attachment (coercion, scent, affirmation, and sculpting behaviors), vocabulary and commands (name, good, anh-anh, come, find it, wait), and applications (training outside, training pet parents and pet family, jumpers). At the end of this course, the learner must submit a video to Dog Handler Academy showing him/her as the trainer with a dog, demonstrating these skills from the course: walking the dog, calling the dog’s name, giving treats along the walk; loose leash walking (without using the dog’s name); the “wait” command (e.g., at a door with the dog waiting to go through until asked by the trainer); the “anh-anh” command and taking a half step into the dog’s personal space for spatial pressure. The business or individual who purchases the course also receives access to a series of videos and ideas to create (or improve) your dog day training or dog school program.

2 CEU Dog Training for Pet Pros

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Dog Training for Pet Pros Presenter: FetchFind
Biography

How Dogs Learn: -The Basics -Guide to How Dogs Learn -Classical Conditioning -Operant Conditioning -Counterconditioning & Desensitization Teaching Basic Behaviors: -Sit -Down -Touch -Watch Me -Drop It -Loose-Leash Walking & Troubleshooting -Guide to Housetraining Management: -What is Management? -Guide to Management Tools Canine Enrichment: -Canine Enrichment Resources: 4 Stages of Learning, Dog Trainer’s Toolkit, Basic Deference Protocol, Nothing in Life is Free

1 CEU Dog Walking Visit Basics

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Dog Walking Visit Basics Presenter: FetchFind
Biography

-Writing Great Visit Notes -Top 10 Tips: Perfect Visit -Encountering Off-Leash Dogs -Dog Walker’s Toolkit -Doorway Management Resources: Safe Indoor Play, New Client Meet & Greet Checklist

1 CEU Equipment 101

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Equipment 101 Presenter: FetchFind
Biography

Collars -Harnesses -Carabiners -Leashes -Muzzles -Crates

Resources: Crate Size Guidelines

6 CEU Fear Free Boarding & Daycare Certification Program

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Fear Free Boarding & Daycare Certification Program

5 CEU Fear Free Groomer Certification Program

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Fear Free Groomer Certification Program Website: https://fearfreepets.com/fear-free-groomer-certification-course-overview/
Biography

How many times have you seen an animal shy away from the blow dryer or the nail clippers? How about trembling in the bathtub? Many animals don’t necessarily enjoy having their feet handled, getting a haircut, or taking a bath. But there’s a lot that groomers can do to make those things more comfortable (and even fun!) for them.  The Fear Free Groomer Certification Program teaches you how to use Fear Free concepts to ensure that the grooming experience is as enjoyable as possible for every pet, every time. Step-by-step video clips and slides show you how to teach animals to love the grooming table, clippers, the bathtub, the blow dryer, grooming shears, the groomer’s loop, and more.  Whether it is the animal’s very first visit to the salon or they have already developed a fear, you can help them. You’ll learn how to recognize even the most subtle signs of stress, and you’ll be well equipped on how exactly you can help a pet who is feeling stressed.  You’ll learn how to set the salon environment up to help ensure Fear Free grooms, from the moment a pet enters the salon, throughout the groom, and until the moment they leave. This includes shop layout, sights, sounds, smells, entrances and exits, and more.  All this translates into happier pets, more frequent visits, and satisfied pet owners spreading the word about how much fun their dog or cat had at your salon. Decrease stress on you and the animals, and increase your revenue!

 

This course was written by Terrie Hayward, M.Ed., KPA Faculty Member, CPDT-KA, CSAT, co-author of the book Grooming without Stress.