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1 CEU How to Fail a Dog Without Alienating the Owners and Other Difficult Conversations - Certified Pet Care Professionals

PACCC CERTIFIED DIRECTORY

There are three levels of PACCC certification: Certified Professional Animal Care Provider (CPACP), Manager (CPACM), and Operator (CPACO). The exams are appropriate for the position level one holds in the industry. To initially qualify for the exams, the following individuals had to meet significant minimum education and work experience requirements, as well as provide letters of reference from veterinarians and other pet care industry professionals. They then had to successfully pass an in-depth exam, conducted in-person at an approved PACCC testing location.  The first level of certification is CPACP, followed by CPACM which requires an increased level of education and experience, and then CPACO which requires even more. An advanced certification level does not require initial certification at another level. For example, becoming a CPACM does not require initial certification as a CPACP. The exams are appropriate for the position level the professional holds in the industry.

By becoming independently certified, these professionals are pet care pioneers and leaders in pet safety. To remain certified, a minimum amount of continuing education credits must be met.

If you are a Certified Professional but your contact information in our directory is incorrect, please let us know by clicking the button below.

Congratulations to these pet care professionals who have achieved PACCC certified status.

Looking for a PACCC certified pet care professional? You’ve come to the right place! Use the “Search” function if you know exactly who you’re looking for or the “Select Category” dropdown function to find a credentialed pro in your area.

1 CEU How to Fail a Dog Without Alienating the Owners and Other Difficult Conversations

Photo of 1 CEU How to Fail a Dog Without Alienating the Owners and Other Difficult Conversations
How to Fail a Dog Without Alienating the Owners and Other Difficult Conversations Presenter: The Dog Gurus Website: https://www.petboardingexpowest.com
Biography

Course/Program Content Description:
How do you balance honesty about the dogs with the sensitive feelings of the pet parent in a way that doesn’t completely open you up to harassment or negative publicity? Learn the ins and outs of effective communication about evaluations and other touchy issues when you have challenging information to share. In this session, you’ll discover how you define your evaluation process determines the ease of talking to your client, the importance of practicing your conversations in advance, strategies to keeping your clients happy even when you have difficult news to tell them, words to use and avoid, why talking less is sometimes better, and ways to allow the owner to listen better.
Format: In-Person Presentation or Course

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