• “Certification Pet Parents Can Trust”

1 CEU Tough Calls: Handling Pet Health Concerns in Well Pet Care - IBPSA

1 CEU Tough Calls: Handling Pet Health Concerns in Well Pet Care

Photo of 1 CEU Tough Calls: Handling Pet Health Concerns in Well Pet Care
Tough Calls: Handling Pet Health Concerns in Well Pet Care Presenter: IBPSA Website: https://www.ibpsa.com/
Biography

Join us for an interactive case study of three tough calls made at ABC Pet Resort & Spa. We will navigate through branching scenarios for each case and follow-up with the tried-and-true system used at ABC for each scenario. Then, we will move theory to practice by using ABC’s three-step system to collectively discuss strategies to handle the tough calls that many of our IBPSA audience members have probably dreaded and even feared.

Related by Category

Photo of 30 CEU Rebound, Rebuild, Recover Virtual Conference

30 CEU Rebound, Rebuild, Recover Virtual Conference

Rebound, Rebuild, Recover Virtual Conference
Photo of 1 CEU City Adventures and Outback Escapades: How to Transform any Dog Walk, in ANY Location into an Exciting, Enriching, Engaging Experience for your Canine Charge

1 CEU City Adventures and Outback Escapades: How to Transform any Dog Walk, in ANY Location into an Exciting, Enriching, Engaging Experience for your Canine Charge

City Adventures and Outback Escapades: How to Transform any Dog Walk, in ANY Location into an Exciting, Enriching, Engaging Experience for your Canine Charge
Photo of 1.5 CEU Creating Magic – Delivering a Shareworthy Customer Experience

1.5 CEU Creating Magic – Delivering a Shareworthy Customer Experience

Creating Magic – Delivering a Shareworthy Customer Experience
Photo of 1 CEU Using Technology in the Grooming Salon

1 CEU Using Technology in the Grooming Salon

Using Technology in the Grooming Salon
Photo of 1.5 CEU It’s Game Time! Leadership Lessons from a Former Pro Female Football Player

1.5 CEU It’s Game Time! Leadership Lessons from a Former Pro Female Football Player

It’s Game Time! Leadership Lessons from a Former Pro Female Football Player
Photo of 1.5 CEU The Secret to Finding Freedom and Financial Success in Your Pet Business

1.5 CEU The Secret to Finding Freedom and Financial Success in Your Pet Business

The Secret to Finding Freedom and Financial Success in Your Pet Business
Photo of 1 CEU Profitable Reservations: Harmonizing the Power of AI and Personalized Communication (Tues)

1 CEU Profitable Reservations: Harmonizing the Power of AI and Personalized Communication (Tues)

Profitable Reservations: Harmonizing the Power of AI and Personalized Communication (Tues)
Photo of 1 CEU Best Cleaning Practices & why they work

1 CEU Best Cleaning Practices & why they work

Best Cleaning Practices & why they work