• “Certification Pet Parents Can Trust”

4.25 CEU Communication Skills for Pet Care Professionals - Dog Handler Academy

4.25 CEU Communication Skills for Pet Care Professionals

Photo of 4.25 CEU Communication Skills for Pet Care Professionals
Communication Skills for Pet Care Professionals Presenter: The Dog Gurus Website: https://www.thedoggurus.com/
Biography

Pet Care Professionals will learn to have confidence communicating openly and honestly with co-workers, supervisors and clients. At the end of the course you will:

*Have a clear understanding of the basic skills and components required for effective professional communications.
*Learn steps you can take to contribute to a positive and open communication culture in your work environment.
*Improve your understanding of verbal communication including body language and vocal components.
*Know the words and language to use to keep customers happy and contribute positively to good teamwork.
*Learn to communicate professionally in written forms for excellent customer service while facilitating high quality team pet care.
*Contribute to a healthy communication culture by understanding the priority and timing of internal communication.
*Confidently use your communication skills to avoid, prevent escalation or resolve conflict in the work environment.
*Use assertive communication, validation and negotiation techniques for improved teamwork and customer satisfaction.

Related by Category

Photo of 3 CEU Canine and Feline CPR and First Aid

3 CEU Canine and Feline CPR and First Aid

Canine and Feline CPR and First Aid
Photo of 1 CEU Value of Add-on Services to Your pet Care Business

1 CEU Value of Add-on Services to Your pet Care Business

Value of Add-on Services to Your pet Care Business
Photo of 4 CEU Pet First Aid & CPR

4 CEU Pet First Aid & CPR

Pet First Aid & CPR
Photo of 1 CEU Safety: Hearing Conservation Program

1 CEU Safety: Hearing Conservation Program

Safety: Hearing Conservation Program
Photo of 6 CEU Profit Network Member Workshop

6 CEU Profit Network Member Workshop

Profit Network Member Workshop
Photo of 1 CEU How to get more new client calls from Google

1 CEU How to get more new client calls from Google

How to get more new client calls from Google
Photo of 6 CEU Disaster Planning for Pet Professionals

6 CEU Disaster Planning for Pet Professionals

Disaster Planning for Pet Professionals
Photo of 7 CEU March Muttness Education Challenge

7 CEU March Muttness Education Challenge

March Muttness Education Challenge