• “Certification Pet Parents Can Trust”

1 CEU Tough Calls: Handling Pet Health Concerns in Well Pet Care - Podcast

1 CEU Tough Calls: Handling Pet Health Concerns in Well Pet Care

Photo of 1 CEU Tough Calls: Handling Pet Health Concerns in Well Pet Care
Tough Calls: Handling Pet Health Concerns in Well Pet Care Presenter: IBPSA Website: https://www.ibpsa.com/
Biography

Join us for an interactive case study of three tough calls made at ABC Pet Resort & Spa. We will navigate through branching scenarios for each case and follow-up with the tried-and-true system used at ABC for each scenario. Then, we will move theory to practice by using ABC’s three-step system to collectively discuss strategies to handle the tough calls that many of our IBPSA audience members have probably dreaded and even feared.

Related by Category

Photo of 1 CEU The Secret to Maximizing Your Team’s Engagement, Performance, and Productivity

1 CEU The Secret to Maximizing Your Team’s Engagement, Performance, and Productivity

The Secret to Maximizing Your Team’s Engagement, Performance, and Productivity
Photo of 1 CEU A Year in Review: Pet Poison Helpline Toxin Trends

1 CEU A Year in Review: Pet Poison Helpline Toxin Trends

A Year in Review: Pet Poison Helpline Toxin Trends
Photo of 1 CEU Ep 26: Diabetes is not a death sentence! Tips for diabetic pet owners

1 CEU Ep 26: Diabetes is not a death sentence! Tips for diabetic pet owners

Ep 26: Diabetes is not a death sentence! Tips for diabetic pet owners
Photo of 1 CEU Top 10ish toxins affecting dogs and cats

1 CEU Top 10ish toxins affecting dogs and cats

Top 10ish toxins affecting dogs and cats
Photo of 1 CEU Proof Positive: Successful Teams Seek Psychological Safety

1 CEU Proof Positive: Successful Teams Seek Psychological Safety

Proof Positive: Successful Teams Seek Psychological Safety
Photo of 6 CEU Pre-Conference: Playbook for Success (formerly Design/Build)

6 CEU Pre-Conference: Playbook for Success (formerly Design/Build)

Pre-Conference: Playbook for Success (formerly Design/Build)
Photo of 1 CEU Developing an Exit Plan

1 CEU Developing an Exit Plan

Developing an Exit Plan
Photo of 1 CEU Emotional Intelligence. How to Leverage EQ in your Pet Care Business.

1 CEU Emotional Intelligence. How to Leverage EQ in your Pet Care Business.

Emotional Intelligence. How to Leverage EQ in your Pet Care Business.