• “Certification Pet Parents Can Trust”

4.25 CEU Communication Skills for Pet Care Professionals - Pet Business Marketing

4.25 CEU Communication Skills for Pet Care Professionals

Photo of 4.25 CEU Communication Skills for Pet Care Professionals
Communication Skills for Pet Care Professionals Presenter: The Dog Gurus Website: https://www.thedoggurus.com/
Biography

Pet Care Professionals will learn to have confidence communicating openly and honestly with co-workers, supervisors and clients. At the end of the course you will:

*Have a clear understanding of the basic skills and components required for effective professional communications.
*Learn steps you can take to contribute to a positive and open communication culture in your work environment.
*Improve your understanding of verbal communication including body language and vocal components.
*Know the words and language to use to keep customers happy and contribute positively to good teamwork.
*Learn to communicate professionally in written forms for excellent customer service while facilitating high quality team pet care.
*Contribute to a healthy communication culture by understanding the priority and timing of internal communication.
*Confidently use your communication skills to avoid, prevent escalation or resolve conflict in the work environment.
*Use assertive communication, validation and negotiation techniques for improved teamwork and customer satisfaction.

Related by Category

Photo of 1 CEU Safety: Ergonomics

1 CEU Safety: Ergonomics

Safety: Ergonomics
Photo of 1 CEU Dog Walking Visit Basics

1 CEU Dog Walking Visit Basics

Dog Walking Visit Basics
Photo of 6 CEU Crucial Concepts in Dog Behavior & Training

6 CEU Crucial Concepts in Dog Behavior & Training

Crucial Concepts in Dog Behavior & Training
Photo of 2 CEU Canine Behaviour and Communication

2 CEU Canine Behaviour and Communication

Canine Behaviour and Communication
Photo of 8 CEU Feline Pet Care Provider Certification

8 CEU Feline Pet Care Provider Certification

Feline Pet Care Provider Certification
Photo of 6 CEU Profit Network Member Workshop

6 CEU Profit Network Member Workshop

Profit Network Member Workshop
Photo of 8 CEU Certification: Rabbit Pet Care Specialist

8 CEU Certification: Rabbit Pet Care Specialist

Certification: Rabbit Pet Care Specialist
Photo of 1 CEU Safety: Preventing Slips, Trips, and Falls

1 CEU Safety: Preventing Slips, Trips, and Falls

Safety: Preventing Slips, Trips, and Falls