• “Certification Pet Parents Can Trust”

1 CEU How to Fail a Dog Without Alienating the Owners and Other Difficult Conversations - Pet Business Marketing

1 CEU How to Fail a Dog Without Alienating the Owners and Other Difficult Conversations

Photo of 1 CEU How to Fail a Dog Without Alienating the Owners and Other Difficult Conversations
How to Fail a Dog Without Alienating the Owners and Other Difficult Conversations Presenter: The Dog Gurus Website: https://www.petboardingexpowest.com
Biography

Course/Program Content Description:
How do you balance honesty about the dogs with the sensitive feelings of the pet parent in a way that doesn’t completely open you up to harassment or negative publicity? Learn the ins and outs of effective communication about evaluations and other touchy issues when you have challenging information to share. In this session, you’ll discover how you define your evaluation process determines the ease of talking to your client, the importance of practicing your conversations in advance, strategies to keeping your clients happy even when you have difficult news to tell them, words to use and avoid, why talking less is sometimes better, and ways to allow the owner to listen better.
Format: In-Person Presentation or Course

Related by Category

Photo of 3 CEU Dog Daycare Staff Training

3 CEU Dog Daycare Staff Training

Dog Daycare Staff Training
Photo of 8 CEU Feline Pet Care Specialist Certification

8 CEU Feline Pet Care Specialist Certification

Feline Pet Care Specialist Certification
Photo of 7 CEU Virtual Profit Network Fall Workshop 2024

7 CEU Virtual Profit Network Fall Workshop 2024

2024 Virtual Profit Network Fall Workshop
Photo of 1 CEU Value of Add-on Services to Your Pet Care Business

1 CEU Value of Add-on Services to Your Pet Care Business

Value of Add-on Services to Your Pet Care Business
Photo of 1 CEU The Rosetta Bone: Decoding Canine Social Language

1 CEU The Rosetta Bone: Decoding Canine Social Language

The Rosetta Bone: Decoding Canine Social Language
Photo of 1 CEU PetAirapy Webinar

1 CEU PetAirapy Webinar

PetAirapy Webinar
Photo of 30 CEU Rebound, Rebuild, Recover Virtual Conference

30 CEU Rebound, Rebuild, Recover Virtual Conference

Rebound, Rebuild, Recover Virtual Conference
Photo of 1 CEU How We Reduced Turnover by 62% and Kept It That Wa

1 CEU How We Reduced Turnover by 62% and Kept It That Wa

How We Reduced Turnover by 62% and Kept It That Wa