• “Certification Pet Parents Can Trust”

Rich Schlatter CPACP - Certified Pet Care Professionals

PACCC CERTIFIED DIRECTORY

There are three levels of PACCC certification: Certified Professional Animal Care Provider (CPACP), Manager (CPACM), and Operator (CPACO). The exams are appropriate for the position level one holds in the industry. To initially qualify for the exams, the following individuals had to meet significant minimum education and work experience requirements, as well as provide letters of reference from veterinarians and other pet care industry professionals. They then had to successfully pass an in-depth exam, conducted in-person at an approved PACCC testing location.  The first level of certification is CPACP, followed by CPACM which requires an increased level of education and experience, and then CPACO which requires even more. An advanced certification level does not require initial certification at another level. For example, becoming a CPACM does not require initial certification as a CPACP. The exams are appropriate for the position level the professional holds in the industry.

By becoming independently certified, these professionals are pet care pioneers and leaders in pet safety. To remain certified, a minimum amount of continuing education credits must be met.

If you are a Certified Professional but your contact information in our directory is incorrect, please let us know by clicking the button below.

Congratulations to these pet care professionals who have achieved PACCC certified status.

Looking for a PACCC certified pet care professional? You’ve come to the right place! Use the “Search” function if you know exactly who you’re looking for or the “Select Category” dropdown function to find a credentialed pro in your area.

Rich Schlatter , CPACP

Photo of Rich Schlatter CPACP
Work 222 Samantha Court Brick NJ 08724 Work Phone: 7326049918 Website: https://www.linkedin.com/in/rschlatter
Biography

With over twenty years in business management & operations, I have successfully managed multiple facilities and diverse 24/7 business models, leading teams of up to 120+ employees. I consistently deliver exceptional sales results and industry-leading performance metrics & labor optimization, including generating RPSF which placed me in the top 1% of my industry in 2025. My leadership style emphasizes high employee retention, strong culture development, and the creation of top-tier customer experiences, resulting in an average Google rating of 4.96. I excel in operational strategy, effective marketing execution, and emergency management, and hold a Hospitality Management certification from Cornell University. I am passionate about advancing independent testing and certification in the pet care services field, and as such, I serve on the Board of Directors for the Professional Animal Care Certification Council. I have been featured on the OverDog Digital podcast and have spoken at leading industry events, including the National Pet Boarding & Daycare Expo and the International Boarding & Pet Services Association (IBPSA) Conference. In 2024, I received the IBPSA Pet Care Business Excellence Award and was nominated for the IBPSA Pet Care Industry Leadership Award in both 2024 and 2025.

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